Terms & Conditions
General Terms and Conditions
for the Services of www.25kg.eu
Date: 3 April 2025
1. Applicability
(1) All offers, Purchase Contracts, deliveries, and services based on orders placed by our Customers (hereinafter referred to as "Customer") via the Online Shop www.25kg.eu (hereinafter referred to as the "Online Shop"), operated by Konstantin Grcic Design GmbH, Kurfürstenstr. 13, 10785 Berlin, represented by its managing director Konstantin Grcic, (hereinafter referred to as the "25kg") are subject to these General Terms and Conditions (“GTC”) in the version valid at the time of contract conclusion. Further information regarding the identity (commercial register number, legal representation) and the contact details of 25kg can be found in the provider identification.
(2) The following GTC and the Order Confirmation (see definition in 2. (3) Conclusion of Contract) constitute the entire agreement made by 25kg and the Customer. Differing or additional Customer’s terms and conditions shall not apply, even if 25kg does not expressly object to their application in individual cases. Contracts with the Customer are concluded exclusively in English.
(3) The product offerings in our Online Shop are directed equally at consumers and businesses, but only at end customers. Separate terms apply to traders. For the purposes of these GTC, (i) a "consumer" is any natural person who enters into a contract for purposes that are not predominantly attributable to their commercial or self-employed professional activity (Section 13 of the German Civil Code (“BGB”)), and (ii) an "entrepreneur" is a natural or legal person or a legally capable partnership that, when concluding the contract, acts in the exercise of its commercial or self-employed professional activity (Section 14 (1) BGB).
(4) Our offers are directed exclusively at adults. Customers who have not yet reached the age of eighteen require the consent of their legal representative to place a valid order in our Online Shop.
(5) These GTC are available for viewing in pdf format at https://cdn.shopify.com/s/files/1/0888/3860/3017/files/General_Terms_and_Conditions.pdf?v=1743753461 and can be saved. The Customer shall be entitled to print out the GTC.
(1) Our offers in the Online Shop are non-binding and merely constitute an invitation for our Customers to submit a binding offer to purchase the respective product. The Customer can place an order as guest.
(2) The Customer can select products in the Online Shop and collect them via the “Add to Cart" button. The desired products are then stored in the shopping basket. When using Express Checkout, the Customer can log into the account of the respective provider and select the billing and delivery address and payment method stored there. The Customer is then redirected back to the 25kg shop, where they can finalize the order process. Alternatively, the Customer can also enter their order details (billing address, shipping address, shipping method, payment method, etc.) in the order form of the 25kg shop, which can be accessed via the “Check out” button.
The Customer only submits a binding offer to conclude a Purchase Contract (hereinafter “Purchase Contract”) by clicking on the “Pay now” button. Before submitting the order offer, the Costumer can review and correct the order details at any time via the shopping basket.
The purchase offer can only be submitted if these GTC are included in the contract by accepting them during checkout.
(3) 25kg will promptly send the Customer a confirmation of receipt of the offer by e-mail (“Order Confirmation”), which does constitute acceptance of the offer, and a Purchase Contract is concluded.
In the Order Confirmation and additionally or at the latest upon delivery of the goods, the contract text consisting of the order, Order Confirmation, GTC, and invoice will be sent.
(4) If we are unable to deliver the products ordered, for example because they are out of stock, we will immediately inform the Customer by e-mail and the Purchase Contract is not concluded. In this event we will refund any payments made. If we have already accepted the offer of a contract by confirming the order, we are entitled to revoke the agreement. Any payments made will be reimbursed immediately.
(5) Every Customer, who is a consumer, is entitled to revoke the offer in accordance with the special Cancellation policy, as described in Section 8. and communicated separately to the Customer during the ordering process in the Online Shop.
(6) The text of the Purchase Contract (GTC and Order Confirmation) is stored by 25kg after the contract has been concluded and sent to the Customer but cannot be viewed or retrieved by the Customer again online.
3. Prices and Payment
(1) The prices stated include statutory VAT and other price components. Additional shipping costs may apply. The applicable shipping costs are based on the standard tariff of the shipping company we commission. The total price of the order, including VAT and shipping costs, will be displayed to the Customer before the order is placed.
(2) For deliveries to countries outside the European Union, additional costs may be incurred which must be borne by the Customer. These may include, for example, the cost of transferring funds through a financial institution (e.g. transfer fees, exchange fees) or import duties or taxes (e.g. customs duties). Such costs may also be incurred in connection with the transfer of funds if the delivery is not made to a country outside the European Union, but the Customer makes the payment from a country outside the European Union.
(3) Despite our best efforts, we cannot guarantee the accuracy of the details in the Online Shop. If the price stated in the Online Shop is inadvertently lower than the correct price we intended, we will inform the Customer of this error before accepting the order and offer them the choice to retain the order at the correct price or cancel it. The same applies if the description of the goods in the Online Shop deviates from the available goods due to changes by our manufacturers or suppliers. If the price stated in the Online Shop is higher than the correct price, we will dispatch the order and only charge the lower price.
(4) The purchase price and shipping costs are due for payment upon conclusion of the Purchase Contract. Payment can be made in different ways, e.g. by PayPal or Credit Card. A cash payment is not possible. We reserve the right to offer specific payment methods for the requested delivery to secure our credit risk, depending on the respective creditworthiness. We may add or remove certain payment methods.
(4.1) When using the PayPal payment method, the Customer will be redirected to the website of PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, ("PayPal"). In order to use this method of payment, the Customer must have or create a PayPal account. During Express Checkout, the user is redirected to PayPal from the shopping basket. When selecting the regular checkout, the user first enters their address details. At the website of PayPal the Customer will be required to authenticate using their access credentials and to authorize the payment to 25kg. The Customer will then be redirected to the 25kg Online Shop to complete the order. The payment transaction is processed by PayPal after the Purchase Contract has been concluded and the Customer's account is debited.
(4.2) If the Customer has chosen to pay by credit card, the Customer can enter the Customers credit card details during the ordering process in the 25kg shop and complete the order. After conclusion of the Purchase Contract the Customer's credit card company, at the request of 25kg, will carry out the payment transaction and the credit card will be debited.
(5) If the Customer is a consumer and is in arrears with payment, 25kg shall be entitled to charge interest on arrears at a rate of 5 percentage points above the base rate. If the Customer is an entrepreneur, the interest rate shall be 9 percentage points above the base rate. 25kg reserves the right to prove higher damages.
(6) The Customer is not entitled to set off claims or assert a right of retention unless the counterclaim is undisputed or legally established. This shall not apply if the Customer is entitled to claims for cancellation of the purchase contract or asserts counterclaims [“Gegenansprüche”] due to defects in the products in the amount of the costs of remedying the defects.
(7) The Customer may only exercise a right of retention if his counterclaim [“Gegenanspruch”] bases on the same legal relationship.
4. Shipping and shipping costs
(1) Unless expressly agreed otherwise, we determine the appropriate shipping method and carrier at our reasonable discretion. The shipment is made to the address specified in the ordering process unless otherwise agreed. 25kg is entitled to partial delivery as far as it is reasonable.
(2) 25kg only delivers to Customers who can provide a delivery address and a billing address in Germany or other EU countries. For shipping to other countries, please contact us in advance at info@25kg.eu. Unless otherwise specified in the product description, all items offered are ready for immediate shipping. The shipping costs and delivery times are displayed during the ordering process before contract conclusion. The delivery period starts the day after contract conclusion.
(3) If the delivery fails for reasons attributable to the Customer, the Customer bears the reasonable costs incurred, unless the Customer is not responsible for the failure of delivery. This does not apply to the cost of outbound shipping if the Customer exercises their right of withdrawal.
5. Retention of Title
We retain ownership of the delivered goods until full payment of the purchase price (including VAT and shipping costs) for the respective goods has been made.
6. Warranty
(1) The Customer is requested to report obvious transport damage to the carrier and inform us accordingly. Failure to do so does not affect the Customer’s statutory or contractual claims for defects.
(2) If the delivered goods are defective, the Customer may initially request rectification or replacement. We may refuse the chosen method of rectification if it is only possible at disproportionate cost, but in this case, the Customer retains the right to the alternative method of rectification.
(3) 25kg is not liable for the functionality of the Internet access or the terminal device used by the Customer. Technical malfunctions for which 25kg is responsible will be remedied immediately, as far as reasonable and (technically) possible.
(4) The Customer should be aware that there are risks associated with using the Online Shop. This applies in particular to the risks of password theft, manipulation, hacking and other forms of unauthorized disclosure of Customer data. 25kg will make reasonable efforts to minimize these risks. This does not constitute a guarantee. In this respect, the use of the Online Shop is at the Customers own risk.
(5) Maintenance, retrofitting or upgrading, errors or 'bugs' and other causes or circumstances may result in interruptions or errors in the operation of the Online Shop. 25kg will rectify technical faults as soon as technically possible.
(6) In all other cases, 25kg's liability for defects as to quality or title [“Gewährleistung”] shall be governed by the provisions of the law applicable statutory provisions.
7. Liability
(1) In the event of intent or gross negligence by 25kg or by any of 25kg`s representatives or vicarious agents [“Erfüllungsgehilfen”], 25kg shall be liable in accordance with the statutory provisions; the same shall apply in the event of culpable breach of material contractual obligations, i.e. obligations whose fulfilment is essential for the proper execution of the contract and on whose observance the Customer may regularly rely on [“Kardinalpflichten”]. As far as there is no intentional and grossly negligent breach of contract, 25kg`s liability for damages is limited to the foreseeable, typically occurring damage. Unless otherwise expressly regulated above, 25kg`s liability is excluded.
(2) The limitation of liability according to Point 8. (1) of these GTC shall not apply to 25kg`s liability due to culpable injury to life, body or health, due to the assumption of a guarantee, for fraudulently concealed defects as well as 25kg`s liability under the German Product Liability Act [„Produkthaftungsgesetz“].
8. Right of Withdrawal
(1) If the Customer is a consumer, the Customer is entitled to a right of withdrawal in accordance with the statutory provisions.
(2) If the Customer makes use of his right of withdrawal as a consumer, the Customer must bear the regular costs of the return shipment.
(3) In all other respects, the right of withdrawal is subject to the terms and conditions set out in detail in the following
Cancellation Policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods or (in the case of a contract relating to multiple goods ordered by the consumer in one order and delivered separately) on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or (in the case of a contract relating to delivery of a good consisting of multiple lots or pieces) on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last lot or piece. To exercise the right of withdrawal, you must inform us (Konstantin Grcic Design GmbH, Kurfürstenstr. 13, 10785 Berlin, Tel: +49 (0)30/ 94859210, info@25kg.eu) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email).
You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods. The cost is estimated at a maximum of approximately 250,00 EUR.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
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Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
- To Konstantin Grcic Design GmbH, Kurfürstenstr. 13, 10785 Berlin, Germany, info@25kg.eu: - I/We (*1) hereby give notice that I/We (*1) withdraw from my/our (*1) contract of sale of the following goods (*1) /for the provision of the following service (*1) - Ordered on (*)/received on (*), - Name of consumer(s) - Address of consumer(s) - Signature of consumer(s) (only if this form is notified on paper), - Date _______________________ (*) Delete as appropriate.
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Download Cancellation Policy as PDF: https://cdn.shopify.com/s/files/1/0888/3860/3017/files/Cancellation_Policy.pdf?v=1743753645.
9. Customer Service
Our customer service is available to the Customer for queries by e-mail: info@25kg.eu during our business hours.
10. Data Protection
We use Customers’ personal data exclusively in accordance with our Privacy Policy: https://cdn.shopify.com/s/files/1/0888/3860/3017/files/Privacy_Policy.pdf?v=1743753461.
11. Online dispute resolution
The EU Commission provides an internet platform for the online settlement of disputes (so-called “ODR Platform”). The ODR Platform can currently be accessed via the following link: http://ec.europa.eu/consumers/odr/. We are available as a first point of contact at info@25kg.eu. 25kg is neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.
12. Governing Law and Jurisdiction
(1) The contract between us and the Customer is subject to German law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If the Customer is a consumer and has his habitual residence in another country, the application of mandatory legal provisions of that country shall remain unaffected by the choice of law made in sentence 1.
(2) The exclusive place of jurisdiction for all disputes between 25kg and Customers arising from or in connection with the legal relationship shall be Berlin, Germany, if (a) you are a merchant, a legal entity under public law or a special fund under public law with its registered office in the territory of the Federal Republic of Germany, or (b) you are a business owner and have your registered office outside the territory of the Federal Republic of Germany.
13. Provider Identification
Our contact information is:
Konstantin Grcic Design GmbH
Kurfürstenstr. 13
10785 Berlin
Germany
Telefon: +49 (0)30/ 94859210
E-Mail: info@25kg.eu
Website: www.25kg.eu
Managing Director: Konstantin Grcic
VAT Nr: DE330975350
Commercial Register Number: HRB 218438 B
Commercial Register: Amtsgericht Charlottenburg, Berlin